About us

We build the pipes the world's conversations run through.

Every OTP, shipping alert, and appointment reminder is a small promise. We exist to make sure those promises are kept — reliably, securely, and at a 99.9% delivery rate.

200K+Businesses served
160M+Active phone numbers
700B+Messages sent yearly
60+Countries with offices
Our story

From a single connection to a global network

We started with one direct carrier link and a stubborn belief: a message either arrives or it doesn't, and "mostly" isn't good enough. That belief pushed us to build direct relationships instead of renting someone else's routes.

Today that network reaches nearly every handset on earth — and the obsession with delivery hasn't changed. It's still the only number we measure ourselves by.

99.9%
the only KPI that matters
What we believe

Principles that shape every route we build

Delivery is a promise

A message half-delivered is a promise half-kept. We engineer for the last mile, not the average.

Trust is earned in code

Security, privacy, and compliance aren't add-ons. They're built into the network from day one.

Simple beats clever

Great infrastructure disappears. We hide the complexity so your team can move fast.

Milestones

How the network grew up

2008

The first direct connect

We wired up our first carrier relationship, betting that owning the route beats renting it.

2014

APIs for builders

Messaging, voice, and verification went programmable — send your first message in minutes.

2019

One platform, every channel

SMS, RCS, WhatsApp, email, and voice unified behind a single set of credentials.

2024

Fraud prevention built in

Silent authentication and AI-driven routing began stopping abuse before it reaches you.

2026

Infrastructure for the AI era

Trusted, verified messaging that gives AI agents a safe channel to real people.

"We don't sell messages. We sell certainty that they'll arrive."

The Sinch team

Join 200,000+ businesses

Let's build something that always arrives.

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